Endoscopy Unit Manager in Cardiff at InHealth Limited

Date Posted: 9/15/2022

Job Snapshot

Job Advert

Job title: Operations Manager - (Endoscopy Unit Manager)

Salary: Highly competitive (+ company car or car allowance)

Hours: 37.5 hours Monday-Friday

Location: Glamorgan


InHealth is the only organisation in the UK to provide fully staffed, equipped, CQC registered Endoscopy mobile units. As a leading provider of GP led NHS Endoscopy services, we believe in early diagnosis and treatment. Patients can access Endoscopy services outside of hospital settings, in fantastic facilities that use the latest technology, which are designed around providing a positive and seamless patient experience.

As the Operations Manager (Endoscopy Unit Manager) you will hold CQC registered manager status for our mobile Endoscopy services and provide leadership excellence in operational delivery to ensure a safe and high-quality clinical service is upheld within budget, with the highest level of customer satisfaction.

About InHealth:

InHealth is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 3 million people in their healthcare journeys, the majority of these are NHS patients and service users.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.

What you will do:

You will make healthcare better for our patients by cultivating and nurturing a multi-disciplinary team to deliver a high standard Endoscopy Service. Providing operational and strategic leadership, you will inspire and motivate your team to consistently deliver a safe and effective service every day.

What you are responsible for:

  • Managing a safe, effective, caring, and well-led environment, responsive to our patient, customer and staff requirements
  • Being the Registered Manager for the regulated activity to meet the Care Quality Commission fundamental standards for health care, providing leadership and support on CQC inspections
  • Overseeing the people management of the units, including direct line management of the Lead Nurse/ODP and Senior Administrator (where applicable)
  • Actively leading on recruitment across the mobile Endoscopy units
  • Managing the local induction process for all new, promoted, transferees and agency staff
  • Conducting annual and mid-year Appraisal and PDP meetings and ensuring regular catch ups with staff
  • Pro-actively managing sickness absence, performance and conduct of the team
  • Undertaking regular manager training online to continuously develop management skills sets
  • Ensuring mandatory training is up-to-date for all staff
  • Promoting equal opportunities for staff and providing coaching and mentorship
  • Being the Accountable Officer for controlled drugs ensuring compliance with the regulations for the management of medicines and controlled drugs
  • Managing the local audit calendar and regular completion of audits.

We are looking for someone who is:

  • An experienced manager with a proven track record and credibility leading a multi-disciplinary team
  • Knowledgeable on the healthcare sector, in particular Endoscopy
  • Confident prioritising conflicting demands successfully through developed organisational and time management skills
  • A team player who is supportive, reliable and trustworthy, who gets stuck in and creates a positive atmosphere
  • Able to take pride in their work and deliver great customer service
  • A person who naturally instils confidence in everyone they work with
  • Calm in challenging situations, working well under pressure
  • Flexible and adaptable
  • Able to make good decisions
  • Approachable, dedicated and hardworking, and presents a professional image
  • A great communicator at all levels - written, verbal and listening
  • A person who can lead on change and create a compelling vision
  • Dedicated to a high quality of service mentality.

You should apply if you have the below experience:

  • Operational management background within the healthcare sector
  • Designing and delivering operational processes and efficiencies for clinical services
  • Being involved in the recruitment, attraction and selection process
  • Training and developing staff members to achieve professional development
  • Improving the quality of care across CQC regulated services.

What can InHealth offer you?

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

  • 27 days annual leave (plus bank holidays)
  • Company car or car allowance worth £4,200
  • Generous company contribution pension scheme
  • Private medical insurance options
  • Life assurance
  • Fantastic learning and development opportunities
  • 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
  • Enhanced parental leave
  • Monthly award programme and online peer-to-peer recognition
  • Long service recognition, with vouchers and additional annual leave
  • Discounts on InHealth's healthcare services
  • Smart tech, Cycle to Work and thousands of discounts and cashback options and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

Job Requirements


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