Administrator in Birmingham at InHealth Limited

Date Posted: 9/16/2022

Job Snapshot

Job Advert

Who are InHealth Intelligence? InHealth Intelligence has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes across NHS England and since 2011, InHealth Intelligence has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees to achieve a better user experience.

We do this to ensure early diagnoses' and to reduce diabetes related complications to our patients.

What will you Administrate?

You will be joining our Failsafe team, in addition to usual care which includes appointing, examination/treatment and discharge, our failsafe team ensure that if something goes wrong in the patient's pathway, administrative processes are in place and actioned to identify any errors in procedures.

You will:

  • Monitor all patients referred to the Hospital Eye Service Department in line with guidance and policy
  • Support the booking of appointments for the patient based on their referral type in line with national set timelines
  • Ensure patients on discharge are referred back into the Programme within the correct pathway and Patients GP has been informed
  • Liaise with Maternity Units within the Hospital to ensure that all Diabetic patients who are pregnant are referred to the Diabetic Eye Screening Programme
  • Audit the status of patients to ensure all patients under the Hospital Eye Service are seen at least annually
  • Review and respond to individual queries & data capture

What you will need to succeed in this role

  • A team player who is supportive, reliable and trustworthy
  • Someone who is approachable, dedicated and hardworking
  • A people person - someone who enjoys working alongside and helping others
  • Someone who thrives on and remains calm and focused in challenging situations
  • Great organisational skills with the ability to prioritise workloads
  • A high level of attention to detail and who works well within set procedures

Job Requirements


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